Commitments

Cristaux & Couleurs is a pioneer in the field of crystal healing. We operate based on several core principles upon which we have built a relationship of trust with you:


  • We take care to select only stones whose energies have been preserved through mechanical or manual extraction. This ensures that the mineral does not retain the trauma of an extraction process that does not respect the planet.
  • When a stone is polished, this work is done in the country where the deposit is located. The added value to the mineral itself benefits the people of the country that possesses this mineral wealth.
  • Human involvement in the processing of stone is essential and must be carried out under appropriate human, environmental, and health conditions. A passion for minerals and fair compensation are the driving forces behind this industry.
  • Any supply chain identified as harmful to humans or used to finance illegal activities is excluded, even if it is the only global source of the product in question.
  • We only accept minerals whose energy and quality are exceptional and suitable for use in supporting people.
  • Each learning environment is designed to encourage and foster each individual’s independence through a teaching approach characterized by kindness and respect for confidentiality.
  • We advocate for the integration of crystal healing into a holistic approach to our well-being and encourage the exercise of sound judgment. We clearly distinguish our expertise in promoting well-being from the advice provided by the medical profession. The effects of crystals are complementary and in no way replace the advice or prescriptions of healthcare professionals.

NEWSLETTER

FREE SHIPPING FREE SHIPPING ON ORDERS OVER €300

For orders over €300, Colissimo shipping is free.

FREE CLICK & COLLECT

Pickup location: Cristaux et Couleurs, 74 Rue du Cherche-midi, 75006 Paris, Tuesday through Saturday from 11 a.m. to 7 p.m.

COLISSIMO HOME DELIVERY WITHOUT SIGNATURE

Shipping to mainland France: 3–5 business days – €8. / Shipping to French overseas departments and territories – €17 – estimated delivery time: 11–18 days.

COLISSIMO WITH SIGNATURE

Shipping within mainland France: 3 to 5 business days – €10. / Shipping to French overseas departments and territories - €19 - estimated delivery time: 11 to 18 days.

COLISSIMO EXPERT INTERNATIONAL

Shipping within the EU: €19 – estimated delivery time of 5 to 8 days. / Shipping outside the EU: €29 – estimated delivery time of 5 to 10 days.

RETURN POLICY

You may return an order and receive a refund under the right of withdrawal, provided you follow the timeframe and procedure outlined in our Terms and Conditions.